***To access Tk20, use the same login credentials you use for Office 365 webmail (i.e., jsmith, john.smith without the @eagles.csc.edu or @csc.edu)***
For issues logging into Tk20, below are the most frequent causes. Check the following:
1) Make sure that it is Tk20 you need to log into for an assessment, and not into Sakai for your online course assignments. These require different passwords.
2) For your username, do not use the "@eagles.csc.edu" portion (i.e. smith. john)
3) Make sure there are no extra spaces before and after what you type. Even if what you enter is correct, Tk20 will not recognize it with the added spaces.
4) Check for typos...it happens!
4) Still can't log in? To reset your campus password (used for Tk20) using self-service, go to https://campuspassword.csc.edu/
. The CSC IT Helpdesk information is also listed there for assistance.
If none of these troubleshooting steps resolves the issue, please email email@example.com or call Joy, CSC Tk20 Administrator, at 308-432-6059 (or 1-800-242-3766, Ext. 6059) so that she can pursue the cause and have it resolved.
For issues with functionality within Tk20
SUCH AS BUT NOT LIMITED TO uploading files, copy & pasting text from another software, completing assessments, submitting your assessments or locating feedback, contact firstname.lastname@example.org or call Joy, CSC Tk20 Administrator, at 308-432-6059 (or 1-800-242-3766, Ext. 6059) or Crites Hall, Room 347. Office hours M-F, 7:30 AM - 4:30 PM (MT).
Supported Browser Versions as of March 3, 2015: (browser versions may effect functionality within Tk20)
Google Chrome 38.0.2125.101 - 40.0.2214.115 Mozilla's Firefox 33 - 36 Internet Explorer 11 Windows 7 : 11.0.9600.17358 - 188.8.131.5233 Windows 8, 8.1: 1.0.9600.17351 - 11.0.9600.17631 Safari (MAC) 7.1 - 8.0.3
What is Tk20?
To ensure that Chadron State College graduates are prepared to work in their chosen professions, as well as to satisfy all assessment-related requirements of accrediting and approval bodies for quality programs, CSC conducts systematic assessment of candidates, programs, and operations.
Assessment requirements to maintain state approvals and national accreditation are very specific, quite extensive, and complex. Each department has developed an assessment plan to meet these requirements. Several tools are used by CSC to manage assessment plans including Tk20, a system that allows students to submit a variety of assessments (course embedded assignments, field experience evaluations, program specific observations, portfolios, etc.) that are used to measure student performance. These assessments are then connected to other student performance data such as scores on entrance and certification tests taken outside the College and grades in courses. Programs then use these multiple sources of data to examine and improve courses and make curricular and procedural revisions that are needed to improve student learning. (Adapted from University of West Georgia Tk20 Information and Associate Dean of Research & Assessment, Dr. Debra Cobia)
For questions regarding this system, please contact your system administrator:
Administrator: Joy Omelanuk
Phone: (308) 432-6059